At Winport Casino, we take the security and integrity of our online gaming platform seriously. One of the fundamental pillars of maintaining a secure and trustworthy gaming environment is the Know Your Customer (KYC) process. Our KYC Policy outlines the measures and procedures we follow to verify the identities of our users, prevent fraudulent activities, and ensure the highest level of security for our platform and your personal information.
Objective: The primary objective of our KYC Policy is to verify the identity of our users to prevent fraudulent activities, ensure compliance with relevant laws and regulations, and maintain the security of our gaming platform.
Importance of KYC: The KYC process is crucial in the world of online gaming. It helps to establish the legitimacy of users, ensures that players are of legal gambling age, and prevents issues such as underage gambling and identity theft.
Collection of Customer Information
Mandatory Information: To create an account and access our gaming services, users are required to provide certain personal information. This information may include, but is not limited to, the user’s full name, date of birth, contact information, and valid identification documents.
Third-Party Verification: To enhance the accuracy and reliability of the information provided, we may utilize third-party verification services. These services help ensure that the data we collect is accurate and up to date.
Document Verification: Users are requested to submit valid identification documents during the KYC process. These documents typically include government-issued IDs, passports, or driver’s licenses.
Address Verification: In addition to identity verification, users may be asked to provide proof of their address. This can include utility bills or bank statements, among other documents.
Additional Information: In some instances, we may require users to provide additional information to further verify their identity, source of funds, or other pertinent details.
Use of Customer Information
Compliance with Regulations: Customer information collected during the KYC process is used solely for compliance with legal and regulatory requirements, specifically those related to online gaming and gambling.
Data Security: We maintain stringent data security measures to protect customer information against unauthorized access, disclosure, alteration, or destruction. Your data’s confidentiality and safety are of utmost importance to us.
Retention Period: We retain customer information collected during the KYC process for the period required by applicable laws and regulations. This retention period is established to fulfill legal obligations and as a precaution for regulatory compliance.
Compliance with Regulations
Legal Obligations: Our KYC procedures are conducted in strict accordance with local and international laws and regulations governing customer due diligence and anti-money laundering (AML) requirements.
Reporting Requirements: In certain cases, we may be legally obligated to report any suspicious activities to relevant authorities. This reporting is a crucial aspect of our commitment to maintaining the highest levels of security and integrity in online gaming.
Access to Information: Users have the right to access the personal information collected during the KYC process. You can request information about the data we hold and how it’s being used.
Correction of Data: If you find inaccuracies in the personal information collected during the KYC process, you have the right to request corrections. We take data accuracy seriously and will address any discrepancies promptly.
Consent to Verification: By using our services, users provide their consent to undergo our KYC procedures, including the verification of their personal information. This consent is integral to the creation and maintenance of an environment that ensures security and compliance.
Withdrawal of Consent: Users have the right to withdraw their consent at any time. It’s important to note that withdrawing consent may affect your ability to use certain features or services on our platform. However, this withdrawal will not impact the lawfulness of processing based on your consent before withdrawal.
Policy Amendments: We may update this KYC Policy to reflect changes in our data practices or in response to shifts in legal and regulatory requirements. In such cases, we will notify users of significant updates through our website or other communication channels.